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HR manuals are often a joke. Enron had its value statement chiseled in marble in its lobby, to no avail. So instead of publishing rules and mission statements, Netflix created a missive on how to get people to do the right thing with free will. For example, after one employee noted that people often work nights and weekends, Netflix agreed to throw out its entire vacation policy -- just take the days off you need, we trust you. As one manager says, "there is also no clothing policy at Netflix, but no one has come to work naked lately."
Netflix has 10 million subscribers, generates $1.3 billion in revenue and ships nearly 2 million DVDs daily. It's a big company. Nice to see it avoiding bureaucracy; we smell future success.
Via Adrian Ho.
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