Andy at Million Monkeys has a great thought: Our minds scan communications rapidly and fill in missed information with guesses from past context. Add a few blanks to Sesame Street and a puppet becomes a very naughty person.
How are your customers interpreting your message?
Ben, one of the things I love about your blog is that you find significance in the ephemera that I post on mine.
To put it another way, I lob a big old softball and you knock it out of the park.
Well done.
Andy, the stuff you collect on your blog could launch a thousand ideas. Or perhaps a thousand wars 🙂
Thanks for sharing Ben, I totally enjoyed that. Even had a little bonding time with my sons as we watched together (former Sesame St. fan boys).